Consulting Services

Operations and Process Improvement

Our Operations practice assists clients in solving complex strategic and operational problems, from diagnosis through implementation, and beyond. Our consultants include deep experts in Lean, Six Sigma and other methodologies.

Focus Areas

Operations excellence

To increase organizational effectiveness, we help clients unlock significant efficiency gains, drive differentiated product delivery, and define a clear operational strategy and execution roadmap.

Healthcare operations

We help our clients with the difficult operational challenges of the healthcare industry, leading to cost reductions and revenue growth.

Supply chain management and manufacturing

By focusing on the extended supply chain system, from original manufacture to consumption, we help our clients develop the right strategies to improve throughput for delivery to customers.

IT services

We help clients improve the effectiveness of IT by assessing current operations, recommending applications and systems, and leading implementations.

Product development

Drawing upon cross-functional approaches and industry methodologies, we help our clients improve development processes and deliver innovative products.

Service operations

We help clients manage operational complexity by aligning the service support infrastructure (people, processes, and technologies) with outputs that provide real business value.

Latest Insights

Transitioning to Profitable Lean Patient Care

There are significant benefits in achieving PPC-PCMH that will provide financial rewards for years to come.   Read More

Making Mega Impacts Across the Enterprise

How to make mega impacts across the enterprise.   Read More

Fast Food Lean

Companies are sacrificing a healthy, long-term approach to transformation.    Read More

Lean CIO

Lean frameworks can help CIOs address challenges and elevate the role of IT   Read More

Case Studies

Process Optimization Fixes Root Causes of a Growing Aging Revenue Problem

To reach quality and cost savings goals, healthcare organizations are merging and installing integrated care management systems.   Read More

Revitalizing a Project Management Office (PMO) for Salt River

With the need for efficient, effective IT evolution in mind, SRP asked Point B to help reinvent its fledgling Project Management   Read More

Leading to LEAN Supply Processes at a Large Multi-specialty Clinic

Making a major move poses a challenge—and an opportunity—to take a fresh look at the way you do things.   Read More

Helping a Global Technology Company Meet New Demand

Meeting increased demand meant examining the existing supply chain and building a new data center for digital downloads.   Read More

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