Consulting Services

Operations & Process Improvement

Our Operations and Process Improvement practice assists clients in solving complex strategic and operational problems, from diagnosis through implementation and beyond. Our consultants include deep experts in Lean Six Sigma and other methodologies.

Focus Areas

Operational Optimization

To increase organizational effectiveness, we help clients unlock significant efficiency gains, drive differentiated product delivery, and define a clear operational strategy and execution roadmap. We help our clients with the difficult operational challenges of the different industries, leading to cost reductions and revenue growth.

Supply Chain Optimization

By focusing on the extended supply chain system, from original manufacture to consumption, we help our clients develop the right strategies to improve throughput for delivery to customers.

Workflow IT

We help clients improve the effectiveness of IT by assessing current operations, recommending applications and systems, and leading implementations.

Lean Strategy Deployment

Point B will help develop an enterprise or department strategy and actionable enterprise strategic deployment plan.

Lean Six Sigma Training & Certification

Recognizing that every organization is unique in its needs for external knowledge transfer, Point B offers a spectrum of training and certification programs in leading process optimization methodologies like Lean and Six Sigma. We do not believe that a one-size-fits-all approach to training is sufficient to achieve real and lasting improvement. As a result, our programs range from traditional classroom training about process optimization fundamentals, to applied demonstration of Lean and Six Sigma best practices, to one-on-one coaching and mentoring of more experienced employees. We also work with clients to provide training assessments in order to develop a recommended process optimization curriculum that is customized to the needs of each stakeholder group.

Latest Insights

Leveraging Lean Principles for Patient Safety

How going lean can reduce risk, improve care   Read More

Transitioning to Profitable Lean Patient Care

There are significant benefits in achieving PPC-PCMH that will provide financial rewards for years to come.   Read More

Making Mega Impacts Across the Enterprise

How to make mega impacts across the enterprise.   Read More

Fast Food Lean

Companies are sacrificing a healthy, long-term approach to transformation.    Read More

Case Studies

Process Optimization Fixes Root Causes of a Growing Aging Revenue Problem

To reach quality and cost savings goals, healthcare organizations are merging and installing integrated care management systems.   Read More

Revitalizing a Project Management Office (PMO) for Salt River

With the need for efficient, effective IT evolution in mind, SRP asked Point B to help reinvent its fledgling PMO.   Read More

Leading to LEAN Supply Processes at a Large Multi-specialty Clinic

Making a major move poses a challenge—and an opportunity—to take a fresh look at the way you do things.   Read More

Helping a Global Technology Company Meet New Demand

Meeting increased demand meant examining the existing supply chain and building a new data center for digital downloads.   Read More

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