Industry Expertise

Healthcare

Our healthcare practice supports organizations working on critical challenges in today’s complex marketplace—from healthcare reform to performance management.

We advise hospital systems and large physician practices on competitive strategies and organizational effectiveness, helping them improve service efficiency across key departments.

Focus Areas

Care delivery/Payment innovation

New delivery and payment models often require new technology, processes and structures. Our long track record of end-to-end Health IT expertise meets the challenges of population-based care and data sharing.

Cost reduction

Utilizing proven methodologies, such as Lean and Change Management, we optimize processes to help provider organizations drive cost out of their operations.

Compliance program management

We bring our compliance track record to successfully run large-scale programs such as ICD-10, HIPAA, and Meaningful Use.

Health IT

As care delivery models evolve to improve outcomes, so must information flow and data use. We help organizations develop and implement their health IT strategy, including EMR implementations.

Latest Insights

Meaningful Use: Expecting the Unexpected

The road to Meaningful Use is lined with uncertainties.   Read More

Optimizing Time-to-Value

If affiliating with another healthcare provider is on your horizon, how can you implement with the speed necessary to ensure strategic success?   Read More

ICD-10: Lessons from the Frontlines

Prepare for the conversion while improving quality and patient safety.   Read More

Accountable Care Organizations

Across the country, accountable care organizations (ACOs) are being hailed as a solution to the most daunting challenges of healthcare reform: slowing the unsustainable growth in overall costs.   Read More

Case Studies

Improving Patient Safety for MultiCare Health System

Each year, an estimated 1.5 million Americans are affected by medication errors—a problem that can have serious consequences.   Read More

Leading to LEAN Supply Processes at a Large Multi-specialty Clinic

Making a major move poses a challenge—and an opportunity—to take a fresh look at the way you do things.   Read More

ICD-10 Conversion

Learn how Point B worked with PeaceHealth to get them ahead of the conversion process.   Read More

Saving the Emergency Room

Learn how Point B helped our client implement a better solution for its overcrowded emergency room.   Read More

Our People
Susan Kanvik
Senior Director, Healthcare Provider Services Seattle

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Patrick Maher
Healthcare Strategy Practice Director Bay Area

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Karen Curtis
Senior Director Seattle

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Richard Osborne
Bay Area

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We help large health plans improve earnings and population outcomes by setting strategic direction, restructuring and re-aligning operations, building and improving core capabilities, improving organizational effectiveness, developing business unit strategies, and leading complex change initiatives.

Focus Areas

Corporate and business unit strategy

We assist our clients with such mission critical issues as assessing the impact of payment reform, competing in a post-exchange marketplace, aligning product and service offerings to new market conditions, and aligning IT and operational capabilities to support strategy.

Capability building

Point B assists our clients in building and improving the key capabilities to successfully compete in a more demanding, consumer-centric and transparent healthcare marketplace. Examples include: marketing, ACO operational capabilities, population and disease management programs, and customer service.

Performance improvement

The pressure on Payors to improve their administrative cost ratios is a constant and critical challenge. Point B helps clients do more with less at a faster pace.

Health Insurance Exchange initiatives

We partner with states, payors and intermediaries to design, plan and execute both public and private Health Insurance Exchange initiatives. We focus on key functions such as standing up scalable operations, data standards, portal strategy, and fostering consumer loyalty and carrier engagement in plan evaluation, selection and administration.

Latest Insights

Selling Health Plans and Services Online

Online sales of health plans and services put consumers in the driver's seat. A lesson in history can help your organization get ready.   Read More

Accountable Care Organizations from a Payor Perspective

Engaging in new partnerships with a diverse array of providers—and even other payors—will require new strategies and new structures based on a deep understanding of the changing landscape.   Read More

Six Steps to Increasing Worker Wellness

More and more companies are offering wellness plans, but what separates the best ones from the rest?   Read More

Case Studies

Improving Patient Safety for MultiCare Health System

Each year, an estimated 1.5 million Americans are affected by medication errors—a problem that can have serious consequences.   Read More

Our People
Jan Mueller
Senior Director, Healthcare Payor Services Firmwide

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Bob Palazzo
Denver

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Paul Fields
Portland

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Angela Duncan
Denver

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Point B’s Life Sciences consultants help our clients with the challenges of converting their R&D organizations and products into viable commercial operations, improving the effectiveness and efficiency of internal operations, and developing and implementing strategic initiatives.

Focus Areas

Product development portfolio assessment and planning

Our drug and device governance structure establishes effective development portfolio decision making to maximize the return on development investments.

Commercial product planning

We help clients develop the capabilities they need to successfully launch new products to market.

Compliance and quality management

We help clients implement their infrastructure and systems in compliance with FDA regulations such as 21 CFR Part 11, Good Manufacturing Practices, and Good Tissue Practices by using methodologies, such as Lean, that focus on quality and efficiency as well as compliance.

Laboratory facility planning

Our laboratory transition methodology minimizes disruption of in-process research, with detailed planning covering construction, staffing, certification, communication, training and ongoing support.

Latest Insights

Use Your PMO to Drive Business Results

When positioned as business partners, rather than order takers, PMOs have the power to make big impact.   Read More

Case Studies

Bringing Structure and Compliance to an IT Turnaround for a Life Sciences Organization

A new ERP system can help a company build a foundation for rapid, sustained growth.    Read More

Moving a World-class Biotechnology Facility

Relocating any corporate headquarters is a major undertaking and our client had a tight schedule with a hard stop.   Read More

Healthcare M&A: Strengthening a Seller’s Position

Point B armed their client with key facts to support the negotiation process to get the best price possible.   Read More

Our People
Gwen Hall
Seattle

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Todd Krier
Denver

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Bill Colon
Bay Area

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Laura McMahon
Seattle

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