We help technology, communications and internet companies – from early-stage to multinationals – improve operations, address challenges and opportunities, and execute on their critical initiatives.
We work with leading technology companies in target identification, due diligence, preparation for critical close and day-one activities and post-merger integration.
We help our clients launch innovative new services and products for consumer and business markets.
We help our clients develop actionable insights based on a deep understanding of business data. Our expertise spans from BI strategy to analytics to infrastructure design and execution.
Point B helps clients solve complex strategic and operational problems, from implementing on-shore, near-shore and off-shore models—to developing strategies that balance cost, risks and rewards.
Our consultants work with clients to develop new customer care competencies to improve the effectiveness and efficiency of their existing capabilities. From interactive voice response configuration to help desk operations, we help our clients realize the potential of their customer care investments.
How do you balance the need to keep call center costs under control while at the same time meet your customers' expectations? Read More
In addition to financial and legal due diligence, buyers must complete technical and operational assessments to get a comprehensive view of businesses. Read More
It may seem like a good problem for a new company to have: serving over 850,000 customers in six states on Day One. Read More
Point B helped this media and entertainment company uncover greater insight into consumer behavior and demand via big data. Read More
As the global leader in online travel, Expedia is continually creating new and better ways for travelers to use its website. Read More
Meeting increased demand meant examining the existing supply chain and building a new data center for digital downloads. Read More