Case Studies

Helping Marshmallow Village Create Magical Experiences

Championing the customer experience for magical holiday season.

Central City Concern: Guiding a Healthcare Board Toward Increased Governance Effectiveness

Bringing deep expertise to help build a vibrant future.

The Future of Work: A Roadmap to Diversity & Inclusion

Jumpstart to Epic Success in Healthcare Data Analytics

Leading a Global Move to the Future of Work

Scaling new workplace design to stay competitive

Leveraging Brand to Inspire Company Transformation

Changing a brand, transforming an industry

Leading a New ICU Facility from Design through Opening Day

"Point B was a critical factor in the success of the new unit," St. Charles Health System COO.

Building a New Window into the Computer Hardware Marketplace

Pricing intelligence, with speed.

A Fast Track to Large-Scale Design and Construction Success

Facilitating rapid expansion, without impacting the day-to-day.

Developing an Enterprise Level Digital Platform Strategy

Optimizing performance to deliver a better customer experience.

Jumpstart to Epic Success in Healthcare Data Analytics

Ensuring data quality – and performance

Centralizing a Global Marketing Organization for Strategic Impact

Designing efficiency and customer-centricity.

Organizing Global IT for Agility and Speed

Helping a Top Hospital Deliver on Its Growing Facilities Needs

Getting Facilities Projects Back on Track at a Leading Hospital

The right fit - and a rapid fix.

A Data-driven Solution for Enterprise-wide Change

Aligning analytics for a healthcare system

Partners to Growth in the Energy Industry

Transforming a strategic vision into reality.

Managing Content to Advance a Nonprofit’s Mission

Transforming the way a nonprofit manages content.

Accelerating New Business Launches

Better products, faster pace

Design Thinking: Creating A New Patient Experience

Choosing the Right Construction Management Vendor

Unleashing New-Product Success

How do you follow your first big hit?

Helping an Established Giant Continue Greatness

Leveraging our Future of Work framework to help Santa Clause Inc. deliver the best holiday season yet.

Helping a Client Save $600,000 on an Enterprise Application Vendor Audit

Helping a late-stage biopharmaceutical company navigate their enterprise application vendor audit.

Optimizing Workflows and Technologies Across a Growing Healthcare System

Designing workspaces and processes to enable ideal patient flows and staff efficiencies.

Transforming E-commerce for an Elevated Customer Experience

Offering a better digital customer experience to existing and new clientele alike.

Banking on a Smoother M&A Transition

Data-Driven Launch Management

Leading a Sprint to GDPR Readiness

Leveraging our signature project leadership services and deep expertise in regulatory compliance to achieve GDPR readiness.

Using Data Visualization to Care for More Kids

Data visualization tool cuts scenario planning time by 95 percent.

Creating Space for Healthcare Modernization

A complex relocation effort was in dire need of structure and oversight.

Shifting Data Control Directly to Marketers

Establishing a better way to move forward.

Building a Unified Regulatory Compliance Program

Point B stepped in to help when inventory numbers didn't add up.

Making the Most of a Merger to Prepare for an IPO

Readying a Company and a Culture to Go Public

Writing an M&A Playbook for Award-winning Growth in Healthcare

Developing a repeatable framework for immediate and long-term wins

Realizing the Value from an Acquisition

Bold moves lead to exciting challenges.

An Energy Company Powers Up for Exponential Growth

Conducting an organizational assessment to drive exponential growth

Going Mobile in Healthcare

Delivering a complete mobile strategy.

Making a Commercial Breakthrough in Cancer Diagnosis

What does it take to commercialize a promising new non-invasive cancer diagnostic?

Developing a Reporting Strategy to Manage Performance

GRAMMY365: A Modern Approach to Member Management

Creating a Celebrity Brand Commerce Experience

Developing an app strategy together with a suite of native mobile apps to promote the proprietary brands.

Leading a Digital Brand Evolution for Jenny Craig

Keeping the digital brand fresh and engaging for high impact in a fast-moving, intensely competitive industry.

Creating a Global Beauty Advisors Network

Transforming decentralized communications and training programs and creating a global community.

Leading a Mission-critical Move in Broadcasting

Learn how we lead a client through a crucial transition.

Winning Loyalty in an Omnichannel World

Learn how we helped a client reinvent its loyalty program.

Supporting Growth with Self-Service Business Intelligence

Powering a Global Energy Company to Compliance

Talent Strategies for the Rest of Us

Treating a talent strategy as a journey with employee engagement at the center will increase your odds of success.

Helping one of the world’s most beloved brands thrive in a rapidly evolving business climate

Learn how Point B helped a client from Nome, Alaska thrive in a rapidly evolving business environment.

Successful Execution of a Complex Acquisition

Helping a client get one strategic step closer to achieving its vision

Rapid Delivery Accelerates a Global Mission

A client engaged Point B to execute a global strategy, roadmap and tools.

Growing B2B Sales with a New Talent Strategy

Our client's new talent strategy equips its B2B sales channels to hire the right people and set them up for success.

Accelerating Biopharma Discovery with Machine Learning

Profiting from New Insight with Self-service Business Intelligence

Becoming a Data-driven Healthcare Organization

Data visualization has come to play a central role in making strategic decisions that serve patients and run the business.

Powering Up a Nonprofit’s Human Resources Team

How does an ambitious nonprofit organization make sure its human resources (HR) team is keeping up with its evolving needs?

Developing and Piloting New Customer Experiences

Leading company personnel through an innovation execution process rooted in rapid iteration.

Putting a New Restaurant Concept to the Test

A restaurant company engaged Point B to provide leadership and management to test a new restaurant concept.

Rescuing a Life-saving Program at Northwest Kidney Centers

Our client engaged us to help solve its challenges and reopen its life-saving program to new patients

Rx for An Effective Healthcare Marketing Organization

Transforming Agribusiness through ERP

Effective Roadmap Helps Publisher Speed Time to Market

Building a strategic DevOps roadmap to generate business value through increased software delivery velocity and quality.

A National Retailer Rocks Its Inventory with Tableau

A data-driven decision making solution to help increase sales and overall profitability.

Modeling the Financial Impact of MACRA

We worked with our client to develop a predictive model that takes a five-year look at the financial impact.

Taking a Loyalty Program to the Next Level

Our client’s loyalty program is exceeding growth expectations and enabling new phases of innovation.

Boosting Store Performance with Theatro

A retailer had an interest in evaluating the potential of Theatro’s SaaS technology platform for the business impact and ROI.

Getting Quick Wins in Data Visualization and Analytics

Collaborative Espionage: Elf Spies & Their Office 365 Tools

Taking a Popular Ski Resort to New Heights

How a Utah resort elevated the winter experience for skiers in a single summer construction season.

Bringing Fresh Thinking to Broadcast News

Validated the investment of personalization for greater customer engagement.

Molson Coors: Driving Innovation through Investment

Leading global brewer sets up an internal corporate venture capital team to foster innovation.

Point B Helps B2B Retailer Make the Case for Change

Growing a business via a pragmatic approach resonates with technical and business audiences.

Swedish Medical Center: Working Together to Develop Healthcare Spaces

Helped with planning, design and construction phasing, and scheduling of major medical facility.

Moosehead Lake Development: Building Partnerships and Positioning for Success

Turning Unknown Users into Known Customers

Forming Smarter Alliances from the Start

Taking a look at deep discovery to bring about archetypes of success

Putting Process First for ERP Success

Utilizing ERP to focus time management on serving clients.

A Global Retail Supply Chain Gets Lean

How one of the world's largest retailers used Lean to improve communication and identify waste.

Unlocking the Collaborative Power of Office 365

Helped client improve collaboration and build powerful central knowledge repository.

Gaining Strategic Control Over Provider Capacity

Building a partnership that has a better value of visibility.

New Insight into IT PMO Analytics

Gaining a Mobile, Global View of Performance

Exceeding Expectations: Taking Advantage of Hidden Opportunities

How uncovering important product insights helped drive revenue for an American retail food distributor.

Using Agile to Shift from “Order Taker” to “Product Innovator”

An IT shared services group adopts agile practices to improve delivery and responsiveness.

Labor Optimization that Works

A major retailer engaged Point B to optimize its workforce planning, leading to millions saved.

The $1.6M Save that Served Our Client Better

Helped an oil and gas client struggling with issues in its dispatch and hauling process.

Removing the Roadblocks from Product Development

Focusing on execution to resolve conflict and make recommendations.

Putting Critical-path Reporting on Automatic

Getting the Most from a Land/GIS Application Upgrade

Introducing Agile: New Structure, New Success

Established and promoted agile methodologies for large mid-stream gas company.

Mastering Adaptive Design: Multi-Channel World Engagement

Reduced operating costs and enrich the customer experience at all digital touch points.

Charting the Course to A New Data Architecture

Helped one of the world's leading logistics companies manage risk and meet demand.

Securing Critical Oil and Data

Gave a client the security it needed while maintaining management's access to key data.

Reclaiming Reliability From a Fractured Reporting & Analytics System

Improved reporting efficiency and accountability for a global online travel company.

Hybrid Approach to IT Shared Services Moves Enterprise Forward

Roadmap to a Healthier BI Solution

The Digital Path to Elevating Conversations—and Conversions

Develop a more efficient integrated set of digital sales and marketing solutions.

International Retailer’s Technology Talent Revolution

Created clear job and career paths for technical staff and candidates.

Putting Patients First with a New IT Strategy

Helped Northwest Kidney Centers develop a comprehensive IT vision and strategy.

Generating Automatic Savings to the Customer’s Basket

Implemented a large, complex digital coupon loyalty program that exceeded all goals.

Launching a Clinically Integrated Network

Develop a clinically integrated network of independent physician practices for a large clinic.

Process Optimization Fixes Root Causes of a Growing Aging Revenue Problem

Identifying the Real Cost of a Stopgap Solution

Revealed opportunities that saved time and resources.

Meaningful Use: Finding the Right Path

Guided a hospital client to the completion of the first phase of Meaningful Use program.

Getting the Right Price for a Critical IT Investment

Developed disaster recovery solution that helped reduce our client's risk.

Transforming a Multi-billion Dollar Business Group

Processing through a business model transformation by establishing a strategy delivery office.

Driving Healthier Decisions with Big Data

Implemented 5-year plan providing momentum for a client's strategic transformation.

How Business Intelligence Can Help Reduce Distribution Costs

Launching a 35-State Insurance Company

First Steps in Sustaining New Enterprise Systems: Data Governance

Point B helped a global independent safety science company put their data house in order.

Financial Reporting That Answers the Population Health Challenge

Established a client's vision for population health accounting and reporting.

Using the Power of Predictive Analytics to Forecast ACO Impact

Develop a predictive analytic framework that led to confident negotiations.

The Art of Rapid, High-impact Change

A global tech company masters the art of rapid, high-impact change.

The Lasting Value of an Interim PMO Leader

Point B brought in an interim leader to close PMO gaps for a large healthcare system.

Turning Around a Faltering PMO

Winning in the New Employer Marketplace

Applying Agile Methods in Support of Creating a World-class Guest Experience

Re-launched client's website to enhance their guests' experiences.

Radical Simplification Reaches Healthcare

Helped a client radically simplify its enterprise application portfolio.

Changing an Organizational Model to Reflect Societal Changes

Created a new model to meet the demands of a changing societal structure.

Accelerating the Rate of Innovation

Accelerating impact on the foundations of education.

A Breakthrough in Risk Management

Helped Fred Hutch elevate its risk management focus.

Turning a Technology Upgrade Into a Strategic Driver

Learn how this retailer successfully upgraded its CRM system.

Bringing Out the Best in First Data

Optimized processes within client's Solution Consulting, bringing more value to customers.

Smarter Project Management by Design

Learn how a project management toolkit helped this retailer support its business.

Powering Up the Process

Helped retailer increase quality, productivity, and skills.

Launching a New Loyalty Program for a Leading Retailer

Armed client with improved data about customer buying behavior and preferences, improving engagement.

Helping an Online Advertising Group Manage Change

Saving the Emergency Room

Implemented a better solution for an overcrowded emergency room.

Healthcare M&A: Strengthening a Seller’s Position

Commanding a premium gets easier when key facts are uncovered.

Helping a Global Technology Company Meet New Demand

Helped global tech company meet the demands of its largest product launch ever.

Building a New Mobile Banking Channel

Helped large credit union with a new mobile banking channel.

ICD-10 Conversion

Point B helped PeaceHealth get ahead of the conversion process.

Bringing Polish to a Cosmetic Company’s eCommerce Business

Helping Alaska Airlines Better Serve its Customers through Industry-leading Mobile Offerings

Helping a Leading Entertainment Company Get Big Results

Transformed rigid system into one providing greater insight into consumer behavior and demand.

Revitalizing a Project Management Office (PMO) for Salt River

Reinvented client's fledgling PMO to more effectively execute strategic IT projects.

Redefining E-commerce to Deepen Customer Connections

Improved client'sonline product merchandising capabilities and website experience.

Organizational Effectiveness at a Non-profit

Helped a foundation that was fast outgrowing its ability to meet business needs.

Moving a World-class Biotechnology Facility

Helped biotech client move facility in tight deadline, ensuring continuity of operations and FDA compliance.

Leading to Lean Supply Processes at a Large Multi-specialty Clinic

Consumer Packaged Goods Product Launch

Executed success product launch and provided a blueprint for future launches.

Improving Patient Safety for MultiCare Health System

Improved patient safety using the barcode on each patient’s wristband.

Implementing Technology and Creating Change for Expedia

Helped Expedia create new and better ways for travelers to use its website.

Helping Alaska Airlines Improve Customer Loyalty

Improved the airline’s ability to respond to customers and compete in a fast-changing marketplace.

Enabling Access to Internal Business Applications

Helped global retailer modernize systems, enable mobile for employees, and remain competitive.

Gaining a 360 Degree View of the Customer

Building a New Company and New Value

Bringing Structure and Compliance to an IT Turnaround for a Life Sciences Organization

A new ERP system can help a company build a foundation for rapid, sustained growth.

Case Studies

Industries

Services

Focus Areas

Helping Marshmallow Village Create Magical Experiences

Central City Concern: Guiding a Healthcare Board Toward Increased Governance Effectiveness

The Future of Work: A Roadmap to Diversity & Inclusion

Jumpstart to Epic Success in Healthcare Data Analytics

Leading a Global Move to the Future of Work

Leveraging Brand to Inspire Company Transformation

Leading a New ICU Facility from Design through Opening Day

Building a New Window into the Computer Hardware Marketplace

A Fast Track to Large-Scale Design and Construction Success

Developing an Enterprise Level Digital Platform Strategy

Jumpstart to Epic Success in Healthcare Data Analytics

Centralizing a Global Marketing Organization for Strategic Impact

Organizing Global IT for Agility and Speed

Helping a Top Hospital Deliver on Its Growing Facilities Needs

Getting Facilities Projects Back on Track at a Leading Hospital

A Data-driven Solution for Enterprise-wide Change

Partners to Growth in the Energy Industry

Managing Content to Advance a Nonprofit’s Mission

Accelerating New Business Launches

Design Thinking: Creating A New Patient Experience

Choosing the Right Construction Management Vendor

Unleashing New-Product Success

Helping an Established Giant Continue Greatness

Helping a Client Save $600,000 on an Enterprise Application Vendor Audit

Optimizing Workflows and Technologies Across a Growing Healthcare System

Transforming E-commerce for an Elevated Customer Experience

Banking on a Smoother M&A Transition

Data-Driven Launch Management

Leading a Sprint to GDPR Readiness

Using Data Visualization to Care for More Kids

Creating Space for Healthcare Modernization

Shifting Data Control Directly to Marketers

Building a Unified Regulatory Compliance Program

Making the Most of a Merger to Prepare for an IPO

Readying a Company and a Culture to Go Public

Writing an M&A Playbook for Award-winning Growth in Healthcare

Realizing the Value from an Acquisition

An Energy Company Powers Up for Exponential Growth

Going Mobile in Healthcare

Making a Commercial Breakthrough in Cancer Diagnosis

Developing a Reporting Strategy to Manage Performance

GRAMMY365: A Modern Approach to Member Management

Creating a Celebrity Brand Commerce Experience

Leading a Digital Brand Evolution for Jenny Craig

Creating a Global Beauty Advisors Network

Leading a Mission-critical Move in Broadcasting

Winning Loyalty in an Omnichannel World

Supporting Growth with Self-Service Business Intelligence

Powering a Global Energy Company to Compliance

Talent Strategies for the Rest of Us

Helping one of the world’s most beloved brands thrive in a rapidly evolving business climate

Successful Execution of a Complex Acquisition

Rapid Delivery Accelerates a Global Mission

Growing B2B Sales with a New Talent Strategy

Accelerating Biopharma Discovery with Machine Learning

Profiting from New Insight with Self-service Business Intelligence

Becoming a Data-driven Healthcare Organization

Powering Up a Nonprofit’s Human Resources Team

Developing and Piloting New Customer Experiences

Putting a New Restaurant Concept to the Test

Rescuing a Life-saving Program at Northwest Kidney Centers

Rx for An Effective Healthcare Marketing Organization

Transforming Agribusiness through ERP

Effective Roadmap Helps Publisher Speed Time to Market

A National Retailer Rocks Its Inventory with Tableau

Modeling the Financial Impact of MACRA

Taking a Loyalty Program to the Next Level

Boosting Store Performance with Theatro

Getting Quick Wins in Data Visualization and Analytics

Collaborative Espionage: Elf Spies & Their Office 365 Tools

Taking a Popular Ski Resort to New Heights

Bringing Fresh Thinking to Broadcast News

Molson Coors: Driving Innovation through Investment

Point B Helps B2B Retailer Make the Case for Change

Swedish Medical Center: Working Together to Develop Healthcare Spaces

Moosehead Lake Development: Building Partnerships and Positioning for Success