The Future of Work allows you to attract, grow and retain the talent that you need to evolve your business. The Future of Work allows you to do more with less operationally and be as efficient as possible with existing resources. The Future of Work allows you to identify and react to upcoming business challenges and opportunities. The Future of Work is now!
Business disruptions abound and every company must be developing and acting upon a strategy that transforms their workplace into a future-ready environment. But what exactly constitutes a “future-ready” environment? While the journey will be different for each company, the end-state that allows leaders and employees to come together and effectively face and react to challenges is the same.
But we are getting ahead of ourselves and before we jump to the end, let us align on a common starting point – the definition of how to define the workplace that we seek to transform. Point B defines the workplace as existing across four dimensions:
- Human: The Human dimension encompasses the company’s people, leadership styles, employee behaviors and organizational culture and values.
- Machine: This dimension is defined by the optimized and increasingly automated business processes that drive a company’s daily execution.
- Physical: Literally the easiest dimension to grasp, Physical represents both the traditional and increasingly diverse places where the work happens.
- Digital: Ranging from laptops and mobile devices to apps and virtual whiteboards, this dimension represents the ever-evolving technology that employees use in order to get their work done.
On their own, these dimensions are not necessarily ground-breaking. But it is this silo mentality that highlights the challenges most organizations face. IT departments are deploying technology while HR teams are looking to evolve employee engagement and facility teams are modernizing workspaces. These individualized efforts compete for the same budgets and impose a series of uncoordinated and disconnected disruptions on the workforce. At Point B we believe that all four dimensions must be considered simultaneously and equally. Only then can your company realize the transformation that you seek.
Each company’s transformational journey will be different. However, as you will read throughout this chapter, each step in the journey, whether grounded in collaboration capabilities, process automation, cultural change or space optimization, considers the same four dimensions. This four-dimensional, holistic approach will enable a connected, optimized and modern workplace; a workplace in which employees develop capabilities that will allow them to proactively identify and act upon challenges and opportunities. Each step develops continuous improvement mindsets, builds business agility capabilities, sets the stage for innovation and ultimately readies your business and employees for ever-evolving change. The existence of these last four capabilities measure your company’s future-readiness, the last step in your workplace transformation. There is no better time to start your journey. The Future of Work is now!