Insights from our CEO, Mike Pongon, on Employee Engagement

Employee engagement has been top of mind for me lately. Our company was just named the #1 Best Medium Workplace in the country by Fortune magazine, and recognition of this caliber honors how we engage the best people. But I’m certainly not alone in contemplating the experience of my employees. According to recent Point B research, 82% of U.S. business leaders say employee engagement is very important to their organization. According to Gallup, the cost of disengagement, and the lost productivity it causes, is estimated to be between 450 – 550 billion dollars a year, and that weighs heavily on leaders’ minds. On the flip slide, the most engaged companies have five times higher shareholder return over five years than their lesser-engaged competitors. So, if you think engagement is simply a feel-good activity or just an HR task, you’re wrong. Engagement influences every part of your business…profitability, quality, productivity, shareholder value, and more.

Building an engaged workforce isn’t easy. It’s a challenge from the day you start a business, and even tougher to sustain in a growing organization. No wonder we tend to look for silver bullets. But capturing the loyalty of highly talented people is a series of meticulous, deliberate acts that, frankly, never end. 

As CEO, those acts drive the actions and choices I make every day. In fact, they’ve forced me to learn some hard-won lessons about engaging employees as partners and people over the years

Continue reading insights on employee engagement from Mike Pongon. 


Point B's Employee Engagement Focus

Employee engagement is foundational to the success of your enterprise. Losing sight of it is like deciding to go out of business.

To compete today, you need to unlock the full potential of your people. You must design and implement a holistic employee engagement strategy that creates impact for your employees, your customers, and your bottom line. Point B helps you succeed by taking a customer-centric view of your workforce and delivering business value quickly through an iterative, data-driven approach. Spanning from strategy through implementation, we enable you to generate real business results by successfully engaging your people's:

  • Heads: Employees understand how their roles connect with your strategy and how they create value for customers, coworkers and shareholders.
  • Hearts: Employees feel connected, valued and valuable, thus they are inclined to contribute fully to their roles.
  • Hands: Employees have the tools they need to efficiently and effectively execute their jobs, as individuals and as part of their teams. 

Our Expertise

Employee Engagement Insight Accelerator

Understand how you are doing today and identify opportunities to maximize the impact of your engagement investments going forward.

Employee Engagement Design and Roadmap

Clearly define your future vision for employee engagement and develop your plan to get there.

Employee Engagement Value Maximization

Implementation sprints to move you from strategy to reality with pace and impact, while delivering improvements in your employee engagement levels and ROI.

How We Help

Winning in the New Employer Marketplace

Winning in the New Employer Marketplace

Reset ongoing strategy and updated systems and processes for success.

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International Retailer’s Technology Talent Revolution

International Retailer’s Technology Talent Revolution

Created clear job and career paths for technical staff and candidates.

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Insights & People

What Works for Millennials

What Works for Millennials

Attract and keep them by knowing what matters most.

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Thinking Beyond The War for Talent

Thinking Beyond The War for Talent

Three essential strategies to attract and keep the people you need.

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