The Future of Work is a holistic approach that equips organizations to achieve their value-driven outcomes for success at a time of rapid change. We help companies thrive through four dimensions of transformation:
- Human: Bring out the best in your people who do the work. Define your organization’s culture. Identify the talent you need, and determine the optimal workforce mix (hired vs. contract, full-time vs. part-time).
- Machine: Optimize all of the business processes that represent what work is being done to accomplish your goals. Processes range from simple invoice processing to complex service or goods delivery. Regardless of their complexity, all processes should be evaluated for automation.
- Digital: Your company's digital tools inventory determines how your workforce gets the work done. Cultivate desired behaviors around communications, content management, team interactions and task management.
- Physical: Boost productivity and innovation throughout the places where the work gets done. Consider how to integrate your employees' homes, social gathering places and virtual locations with, central work environments that are more traditional in design, but optimized by technology and services.
Transform the workplace across all four Future of Work dimensions—human, machine, digital and physical. Our holistic approach includes workshops to identify areas for improvement through a comprehensive roadmap. Iterative implementation quickly delivers value to your users, together with a sustainment model that allows for long-term flexibility and change capabilities. Align your culture and work environment with the talent and processes it takes to drive quality and value across your organization. Learn how to incorporate modern initiatives, such as EDI and sustainability, into your company’s overall strategy.
Take control of how operational content and knowledge flow throughout your organization for gains in productivity, innovation and intellectual capital. Replace aging portals, intranets and file repositories. Empower your people with the digital productivity tools and collaborative processes to create, curate, share and discover information much more efficiently.
Bring your people and technology together in new, more productive ways. Build effective teams ranging from traditional co-located individuals to distributed workforces with multi-generational work styles. Align team behaviors with desired outcomes by balancing digital tools with optimized team processes, streamlined communications, and meetings that get things done.
Create a workforce that thrives on a balance of full-time and part-time employees and contract workers with automated processes. Leverage technologies such as workflow automation and robotic process automation that free up your people to focus on the tasks that benefit most from human contributions. Manage the changing employee experience so that your culture adapts to, and prospers from, the move to automation and workforce change.