Business Continuity in the Age of COVID-19

Customer Experience

Workforce Experience

Customer Experience

Customer Experience

Operations Excellence

Operations Excellence

Operations Excellence

Customer Experience

Operations Excellence

Project & Program Leadership

Retail & Consumer Goods

Financial Services

Growth Investments

Customer Experience

Growth Investments

Operations Excellence

Project & Program Leadership

Workforce Experience

Project & Program Leadership

Growth Investments

Operations Excellence

Project & Program Leadership

Project & Program Leadership

Workforce Experience

Operations Excellence

Growth Investments

Technology & Communications

Workforce Experience

Retail & Consumer Goods

Organizational Change

Organizational Change

Financial Services

Technology & Communications

Technology & Communications

Project & Program Leadership

Project & Program Leadership

Business Continuity in the Age of COVID-19

Point B is uniquely positioned to bring expertise and a strong point of view to critical business topics. Learn more about what matters to you most in our latest insights.

What We Do

Industries

Sustain and Extend Care Delivery During Crisis and Beyond:…

Inclusion in a Virtual Workplace

Telehealth: The Platform is Burning

Pull Out the Stops to Support Your CSRs

Achieving Rapid and Sustainable Cost Reduction

Build Your Company’s Resistance to the Coronavirus

Crisis Impacts: Protecting Your Supply Chain

Your Mission Matters More than Ever

Responsible Sourcing: Maximizing Supply Chains to Drive…

Stories vs. Status

Aligning Sales and Marketing to Become a Customer-Centric…

Are Merchandising Innovations Reducing Profit Margin?

The Best Cyberdefense? A Good Offense.

Behind the Scenes: Creating Impact with Stories that Put…

Frontline Investments that Benefit Your People and Your…

Most M&A Deals Come Up Short. Could Better Product…

Do Investors See Your Company’s Full Value?

Empathy is More Critical than Ever

The Art of Flexibility

Putting the Creative Brain to Work in Healthcare Facilities…

Flex Work During Epidemics and Disasters: 5 Things to Do…

Change is Coming to Financial Services. Are You Prepared?

Are You Doing Agile the Wrong Way?

Build Data Literacy to Make Data a Competitive Advantage

Is Business Getting Better Every Day?

The Truth Behind the Benefits of Robotic Process Automation

Why Your Competitor’s Organization Structure is Not for You

Managing Cybersecurity Risk during a Merger or Acquisition

Good-bye, Data Center

Five Mistakes that Destroy the Efficiency of Your Remote…

Pricing and Product Intelligence Fuels Food Company Growth

Why the Future of Work Looks Different for Everyone

Investing without Results?

Ecosystem Thinking: Next Level Transformation

Redefining Brand Experience for the Relationship Era

Design Thinking (Still) Matters

Do Your Customers Suffer from a Case of Mistaken Identity?

Remote Work: Six Guiding Principles

Mergers and Acquisitions Outlook 2019

The Way to Thrive in Volatile Times: The 5 Dimensions of…

What is CCPA?

Put Your Cloud Migration to the Test

The Future of Work: What You Need to Know

Reorganize Your Business with the Future of Work in Mind