Point B is uniquely positioned to bring expertise and a strong point of view to critical business topics. Learn more about what matters to you most in our latest insights.

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What We Do

Industries

Capabilities

Insights

Customer Experience

Is Your Culture Truly Customer-Focused?

Insights

Operations Excellence

How Empathy Drives Technology ROI

Insights

Health & Life Sciences

2021 Priorities: Key Considerations for Payers

Insights

Operations Excellence

Provider Organizations and the Interoperability and Patient…

Insights

Growth Investments

Enabling Decentralized Clinical Trials

Insights

Operations Excellence

How Financial Services Model the Future

Insights

Health & Life Sciences

Healthcare Disrupted: Preparing for Growth in a…

Insights

Growth Investments

Leveraging Digital for B2B Sales Requires Rethinking Your…

Insights

Operations Excellence

Rapid and Sustainable Cost Reduction

Insights

Workforce Experience

Stories vs. Status

Insights

Operations Excellence

Aligning Sales and Marketing to Become a Customer-Centric…

Insights

Retail & Consumer Goods

Are Merchandising Innovations Reducing Profit Margin?

Insights

Financial Services

The Best Cyberdefense? A Good Offense.

Insights

Workforce Experience

Combatting BIPOC COVID-19 Vaccine Reticence

Insights

Operations Excellence

The Four Voices Framework: Focusing on the Right Voice

Insights

Workforce Experience

Why It’s Best to Assume Positive Intent of Your Remote Team

Insights

Healthcare Disrupted: How Life Sciences Can Forge Ahead…

Insights

Workforce Experience

Human-Centered Design: Implementing Flexibility into Your…

Insights

Operations Excellence

Not Your Grandfather’s Law Firm: Positioning for the…

Insights

Customer Experience

Where Will Telehealth Take You?

Insights

Workforce Experience

The Next Normal: Helping Employees Balance Work with At-Home…

Insights

Growth Investments

Putting the Patient at the Center of Clinical Research

Insights

Data & Analytics

Monetizing Data Governance

Insights

Operations Excellence

PMO vs. the Pandemic: Redeploying Resources During a Crisis

Insights

Health & Life Sciences

Interoperability and Patient Access Rule is Here: What You…

Insights

Operations Excellence

Bending the Finance Cost Curve in Spite of the Crisis

Insights

Operations Excellence

Crisis Impacts: Bending the Healthcare Cost Curve

Insights

Operations Excellence

Lessons Learned: Preparing Your Business for the Next…

Insights

Workforce Experience

Empowering Leaders: Advice for Helping Working Parents and…

Insights

Workforce Experience

Holding Effective Meetings with a Distributed Workforce

Insights

Workforce Experience

The Next Normal: Back to the Office

Insights

Growth Investments

Behind the Scenes: Creating Impact with Stories that Put…

Insights

Operations Excellence

IT Shortfalls During COVID-19: Planning for Future Crises

Insights

Operations Excellence

Launching an Innovation Platform: Five Key Principles

Insights

Customer Experience

Frontline Investments that Benefit Your People and Your…

Insights

Operations Excellence

PMOs vs. the Pandemic

Insights

Growth Investments

Most M&A Deals Come Up Short. Could Better Product…

Insights

Operations Excellence

Your Revenue is Running Away: Protecting Your Company…

Insights

Customer Experience

Delivering an Effortless Customer Experience Can Boost Your…

Insights

Customer Experience

Sustain and Extend Care Delivery During Crisis and Beyond:…

Insights

Operations Excellence

Do Investors See Your Company’s Full Value?

Insights

Customer Experience

Telehealth: The Platform is Burning

Insights

Operations Excellence

Achieving Rapid and Sustainable Cost Reduction