Our Perspective

Why Your Competitor’s Organization Structure is Not for You

Design a unique structure for your unique business.

Good-bye, Data Center

Say hello to the cloud with a decommissioning process that sets you up for success.

Why the Future of Work Looks Different for Everyone

Investing without Results?

Redefining Brand Experience for the Relationship Era

Explore the relationship between brand experience and customer experience

Remote Work: Six Guiding Principles

What does it take to make remote working work?

Mergers and Acquisitions Outlook 2019

Expect financial institutions to keep partnering up and consolidating in 2019 and beyond.

The Future Workplace is Here. Now.

Design success into every square foot.

Disruptive, Together

How to unleash the entrepreneurial energy within

Understanding Generational Differences: Why More Data Should Mean More Value for Customers

Deliver better, more personalized experiences, not just ads.

Jumpstart to Epic Success in Healthcare Data Analytics

Ensuring data quality – and performance

Agile and Competitive in Healthcare: How a product mindset transforms the way you make data-driven decisions.

Learn how a product mindset can help you move faster and pivot, giving you the competitive advantage to thrive.

Spotlight On: Customer Experience

Navigate the Customer Experience divide. Learn 6 ways to take your customer journey mapping initiatives from design to execution

#Simplify: Achieve Operational Excellence by Getting Back to Basics

Centralizing a Global Marketing Organization for Strategic Impact

Organizing Global IT for Agility and Speed

Driving global adoption of Agile through organizational design.

Helping a Top Hospital Deliver on Its Growing Facilities Needs

Building on recent improvements to deliver long-term success.

Getting Facilities Projects Back on Track at a Leading Hospital

The right fit - and a rapid fix.

5 Generations. One Organization. How to ensure no one is left behind in the changing world of work.

Explore the changing world of work.

Five Mistakes that Destroy the Efficiency of Your Remote Workers

Avoid these common pitfalls and make remote work…work

A Data-driven Solution for Enterprise-wide Change

The Future of RPA, Robot Assistants or Robot Apocalypse?

Partners to Growth in the Energy Industry

Transforming a strategic vision into reality.

Managing Content to Advance a Nonprofit’s Mission

Transforming the way a nonprofit manages content.

Accelerating New Business Launches

Better products, faster pace

Design Thinking: Creating A New Patient Experience

Elevating the patient experience for a leading pediatric hospital network.

Investing without results? Learn how to unlock enterprise-wide value from your data and analytics.

Build a comprehensive, aligned analytics strategy.

Ecosystem Thinking: Next Level Transformation

Design Thinking (Still) Matters

Do Your Customers Suffer from a Case of Mistaken Identity?

Build loyalty by better understanding your customers.

The 5 Dimensions of Technology Transformation

The 5 Dimensions is an approach to help companies understand, build and lead a successful technology transformation.

The Way to Thrive in Volatile Times: The 5 Dimensions of Technology Transformation

Master the ability to change – with speed.

The Future of Work is NOW!

Transform your workplace.

What is CCPA?

How companies can be ready for the California Consumer Privacy Act and embrace the future.

Put Your Cloud Migration to the Test

The Future of Work: What You Need to Know

Reorganize Your Business with the Future of Work in Mind

Challenge your reorg team to use a holistic Future of Work approach.

Choosing the Right Construction Management Vendor

Bringing integrated expertise to find the right construction management vendor for a leading healthcare system.

M&A Deals that Win: How an Integration Management Office Can Maximize Deal Value

Learn how to mobilize a successful integration structure.

Supercharging Retail Economics by Unlocking Workforce Value

Better management of this workforce is key to improving retail economics.

Unleashing New-Product Success

How do you follow your first big hit?

Helping an Established Giant Continue Greatness

The VP’s Guide to Getting C-Suite Support

Why Every Department Should Care About the Future of Work Today

Demystifying one of the trendiest catchphrases in business today.

Helping a Client Save $600,000 on an Enterprise Application Vendor Audit

Helping a late-stage biopharmaceutical company navigate their enterprise application vendor audit.

Optimizing Workflows and Technologies Across a Growing Healthcare System

Designing workspaces and processes to enable ideal patient flows and staff efficiencies.

Transforming E-commerce for an Elevated Customer Experience

Offering a better digital customer experience to existing and new clientele alike.

Bridging the Gap: Strategy to Results

Keep your strategic goals in sight while building a bridge to how strategy actually gets delivered.

Banking on a Smoother M&A Transition

Translating Ideas Into Action

Data-Driven Launch Management

Transforming digital capabilities for a global technology company.

Accelerate Your Digital Transformation

Build a holistic digital strategy to drive business outcomes and unlock the potential of your digital investments.

Banks Without Branches

How banks can improve customer engagement and retention by letting go of their real estate.

Bending the Cost Curve: Don’t Leave Money from Business Improvement Projects on the Table.

Fully realize the benefits of improvement efforts and transform your thinking about measuring and capturing value.

Leading a Sprint to GDPR Readiness

Leveraging our signature project leadership services and deep expertise in regulatory compliance to achieve GDPR readiness.

Using Data Visualization to Care for More Kids

The Second Derivative is Positive

On Your Own in the Cloud?

Plan ahead to manage the risks of making the move.

Make the Right Move to the Cloud

Get your new house in order before you move.

Understanding Healthcare Joint Venture Entities

In a time of industry consolidation, the key to success is understanding and creating the right legal entity.

Creating Space for Healthcare Modernization

A complex relocation effort was in dire need of structure and oversight.

Shifting Data Control Directly to Marketers

Establishing a better way to move forward.

Building a Unified Regulatory Compliance Program

Gen Z – the next big thing.

It’s Time to Embrace the Triple Bottom Line

Build success on decisions that work for people, profits, and the planet.

Making the Most of a Merger to Prepare for an IPO

Optimizing a merger to prepare for aggressive growth plans.

Readying a Company and a Culture to Go Public

A rapid rise from a family business to a large corporation brought big change.

Close the Gap Between Strategy and Results

Solidify the bridge between strategic planning and delivering results

Writing an M&A Playbook for Award-winning Growth in Healthcare

Developing a repeatable framework for immediate and long-term wins

Realizing the Value from an Acquisition

Complying with GDPR

Bending the Cost Curve

Are you leaving your chips on the table?

How to Compete with a Faster Approach to Understanding Your Data: Insights-as-a-Service

Is it possible for your organization to compete against data-driven competitors if you don’t have the infrastructure or funds?

An Energy Company Powers Up for Exponential Growth

Conducting an organizational assessment to drive exponential growth

Facing Regulatory Compliance Issues? Get Back on Track with Remediation Management

Learn how to stand up a successful remediation program that will keep you on track so you can focus on running your business.

Going Mobile in Healthcare

Delivering a complete mobile strategy.

Making a Commercial Breakthrough in Cancer Diagnosis

Customer Experience Falling Behind? Leap Forward with Automation and Digital Integration.

Developing a Reporting Strategy to Manage Performance

A reporting strategy to better understand business results.

GRAMMY365: A Modern Approach to Member Management

A digital experience driving high user adoption and frequent visits.

Creating a Celebrity Brand Commerce Experience

Developing an app strategy together with a suite of native mobile apps to promote the proprietary brands.

Leading a Digital Brand Evolution for Jenny Craig

Keeping the digital brand fresh and engaging for high impact in a fast-moving, intensely competitive industry.

Creating a Global Beauty Advisors Network

Transforming decentralized communications and training programs and creating a global community.

Making it Real: Disruptive Technology to Elevate the Customer Experience

Countdown to Lease Accounting Standards: Are You Really Ready?

Leading a Mission-critical Move in Broadcasting

Learn how we lead a client through a crucial transition.

Make the most of Data Migration

It’s never too soon to start.

Winning Loyalty in an Omnichannel World

Learn how we helped a client reinvent its loyalty program.

Integrating Digital Channels is Key to Creating a Unified Customer Experience

To succeed, all retailers – including e-commerce and brick and mortar – must leverage technology to create a unique customer experience.

How to Prevent Innovation from Falling Short

It's an exciting time to be working on innovation. Read about how Point B is helping its retail clients innovate more successfully.

Supporting Growth with Self-Service Business Intelligence

Rising Labor Costs Drive New Thinking

Powering a Global Energy Company to Compliance

Learn how our expertise in compliance and regulatory change helped a global energy company meet a tight deadline.

So You Have the Data, But Now What? Find Your Stride with Data and Analytics.

Transform your business challenges and unlocks the potential of your data and analytics investments.

When Innovation Falls Short

Why are executives dissatisfied with their companies' efforts to innovate?

Mergers and Acquisitions Outlook 2018

Expect financial institutions to keep partnering up and consolidating as they did in 2017.

Talent Strategies for the Rest of Us

Treating a talent strategy as a journey with employee engagement at the center will increase your odds of success.

CRM: Back for Another Round

Prepare for the New Lease Accounting Rules

Gift Cards: How to Make Them the Gifts that Keep on Giving….

Gift card sales will reach $150B in 2017. How do retailers make the most of this platform as an entry point for new customers?

Project Proliferation: Are You Leaving Money on the Table?

How winning companies use data analysis to make smarter business decisions.

Helping one of the world’s most beloved brands thrive in a rapidly evolving business climate

Learn how Point B helped a client from Nome, Alaska thrive in a rapidly evolving business environment.

Do Your Analytics Belong in the Cloud?

Where to look before you leap.

Making Innovation Work

Learn how to execute on innovation in practical ways.

Successful Execution of a Complex Acquisition

Lean product development: Can you have your cake and eat it, too?

How Lean methods help product teams innovate faster, increase throughput, and reduce costs.

Why It’s Hard to Get Agile Right

Agile methods get a lot of hype. Learn how to reap the benefits of Agility by avoiding common pitfalls.

Is Artificial Intelligence for You?

5 recommendations for preparing to test drive artificial intelligence (AI) in your business.

Rapid Consumer-Facing Innovation: How and Why Day One Worked

Overnight, a new Whole Foods was reborn - what did Amazon do right?

Rethinking Your Talent Strategy

Point B experts help you crack the code on successful talent strategy.

Growing B2B Sales with a New Talent Strategy

Amping Up B2B Marketing, Sales & Services

Accelerating Biopharma Discovery with Machine Learning

Accelerating discovery and innovation with a machine learning strategy.

Profiting from New Insight with Self-service Business Intelligence

What business insights would drive better day-to-day decision-making?

Becoming a Data-driven Healthcare Organization

Data visualization has come to play a central role in making strategic decisions that serve patients and run the business.

Are You Ready for MACRA?

As the healthcare industry moves to a new reimbursement model, here’s what you need to know

Automation as a Strategy

Why investing in Robotic Process Automation (RPA) is the right decision for your organization.

Is Bimodal IT the answer?

Developing and Piloting New Customer Experiences

Leading company personnel through an innovation execution process rooted in rapid iteration.

Getting ERP Right the First Time

Achieve your goals while avoiding common problems.

Why Does Strategy Delivery Have To Be So Hard?

Forming and executing strategy is often problematic, but it does not have to be that way.

Why Is Strategy Delivery So Hard?

Forming and executing strategy is tougher— and riskier—than it needs to be

The Digital Workplace Revolution

How to create the fluid work environment that employees—of all ages—are looking for.

The Landscape Has Changed

Tips and Tricks to Build Great Teams

Putting a New Restaurant Concept to the Test

A restaurant company engaged Point B to provide leadership and management to test a new restaurant concept.

Managing Regulatory Compliance

How do you create a governance structure for compliance that lets you act with confidence?

Passing the Buck

Is your organization ready for the largest generational wealth transfer in our history?

Putting Pop-up Retail to Work

How retailers are making new customer connections

Rescuing a Life-saving Program at Northwest Kidney Centers

Our client engaged us to help solve its challenges and reopen its life-saving program to new patients

How A Great Healthcare Facility Happens

Rx for An Effective Healthcare Marketing Organization

Getting Your ERP Project Right the First Time

Transforming Agribusiness through ERP

Our client’s ERP program is helping teams better understand how each other works and look for new opportunities.

Defend Against Ransomware

Key steps to defend your organization against ransomware

Do Same-Store Sales Still Matter?

The store will continue to be about sales, but it won’t be the same sales.

Effective Roadmap Helps Publisher Speed Time to Market

Building a strategic DevOps roadmap to generate business value through increased software delivery velocity and quality.

A National Retailer Rocks Its Inventory with Tableau

Robo-advisers and the Rise of the Machines

When Your Stakeholders Aren’t Behind You, You Know It (And So Do They)

Drive better outcomes with a fresh stakeholder approach

Mind the Innovation Growth Gap

Learn how the Monte Carlo simulation can help innovation teams set growth goals.

Moving into a World of Distributed Ledgers

Prepare for disruption by planning for blockchain technology

Why Projects Fail. Combat Taking on Too Much and Align For Success.

Modeling the Financial Impact of MACRA

We worked with our client to develop a predictive model that takes a five-year look at the financial impact.

Protecting Your Organization from Hackers: How to Reduce your Cybersecurity Risk

Taking a Loyalty Program to the Next Level

Boosting Store Performance with Theatro

A retailer had an interest in evaluating the potential of Theatro’s SaaS technology platform for the business impact and ROI.

Millennials: What’s Top of Mind for Future Leaders?

A question and answer session with Point B’s millennial workforce

Don’t Let a Cybersecurity Breach Ruin your Holiday Season

Here are some fundamental ways your retail organization can prepare for and prevent a cybersecurity breach.

Moving Securely to the Cloud

Gain the advantages and avoid the risks

Collaboration Today: It’s Not About the Tool

Ask yourself the tough questions to avoid collaboration chaos

Managing Your Risk: Assessing Service Providers’ Cybersecurity Practices

MACRA: Driving Value and Quality

Getting Quick Wins in Data Visualization and Analytics

Embracing the coordinated care organization model with analytics.

Collaborative Espionage: Elf Spies & Their Office 365 Tools

Santa could not be jollier about the outcome.

Taking a Popular Ski Resort to New Heights

How a Utah resort elevated the winter experience for skiers in a single summer construction season.

Making Omnichannel Work: The Devil’s in the Details

A holistic approach can bridge the divide between digital and physical storefronts

Bringing Fresh Thinking to Broadcast News

Validated the investment of personalization for greater customer engagement.

Quick ROI on Data Visualization

Molson Coors: Driving Innovation through Investment

Point B Helps B2B Retailer Make the Case for Change

Growing a business via a pragmatic approach resonates with technical and business audiences.

Swedish Medical Center: Working Together to Develop Healthcare Spaces

Helped with planning, design and construction phasing, and scheduling of major medical facility.

Moosehead Lake Development: Building Partnerships and Positioning for Success

Moosehead Lake is building relationships with stakeholders along with Point B.

Turning Unknown Users into Known Customers

Developed a consumer identity strategy streamlining customer login across all business units.

Forming Smarter Alliances from the Start

Taking a look at deep discovery to bring about archetypes of success

Putting Process First for ERP Success

A Global Retail Supply Chain Gets Lean

Unlocking the Collaborative Power of Office 365

Helped client improve collaboration and build powerful central knowledge repository.

Millennials and Beyond: Attract and Engage Leaders of Today & Tomorrow

What Works for Millennials

Attract and keep them by knowing what matters most.

It’s Not Just About the Tool: Avoiding Collaboration Chaos

Bots: The Future of Personalization?

Gaining Strategic Control Over Provider Capacity

Getting Back on Track after Your Project Takes a Tumble

Millennials: The Real Deal @ Work

New Insight into IT PMO Analytics

Helping a global technology company manage its portfolio of IT projects.

Everyone Can Win the Data Tug of War

Achieve a three-way win for users, IT and the enterprise.

Why Data Governance Is the Hottest Topic for Healthcare Organizations

Gaining a Mobile, Global View of Performance

How a global retailer gained a cross-market, cross-channel view of key metrics.

Exceeding Expectations: Taking Advantage of Hidden Opportunities

Time for Talent Acquisition to Grow Up

Practical Ways to Improve ROI for Your Product and Business

Retail Operations Have Checked in to the Hotel California

Using Agile to Shift from “Order Taker” to “Product Innovator”

An IT shared services group adopts agile practices to improve delivery and responsiveness.

Weighing Trends in IT Management

When does it make sense to centralize your IT infrastructure?

Millennials: The Real Deal

Lean is Dead. Long Live Lean!

Labor Optimization that Works

How to Turn Your Data Governance Project into a Long-Term Success

How data governance projects fail, and how you can bring them back from the dead.

Rising Retail Online and Mobile Sales Continue to Pressure Omni-Channel Fulfillment

Winning in an Omnichannel Retail World

Five rules for supporting omnichannel fulfillment demands.

Misaligned Culture? Make the Right Culture Shifts for Success

Overcoming Strategic Initiative Failure

How a well-formed ePMO can deliver strategy when you need it most

Amazon in Real Life

The Age of Enterprise Collaboration

Driving Transformation—More than Merely Managing Change

Supply Chain Leaders: At Bat with a 0-2 Count?

Generational Differences: Understanding and Engaging the Millennial Generation

Is your organization prepared to address the needs of millennials?

Marketing Healthcare Exchanges to Meet the Individual Consumer

To succeed, exchange providers must be laser-focused on consumers.

The $1.6M Save that Served Our Client Better

Helped an oil and gas client struggling with issues in its dispatch and hauling process.

Removing the Roadblocks from Product Development

Putting Critical-path Reporting on Automatic

Getting the Most from a Land/GIS Application Upgrade

Planned and executed with minimal post-launch errors and reduced dependency on software vendor.

Resource Productivity: Improve Profitability by Managing Resources

Introducing Agile: New Structure, New Success

Established and promoted agile methodologies for large mid-stream gas company.

Creating a Culture of Effective Meetings

Point B recommends building a culture of effective meetings, in which teams use meetings to make decisions, assign clear actions for follow-up, and build cross-organizational relationships.

Mastering Adaptive Design: Multi-Channel World Engagement

Reduced operating costs and enrich the customer experience at all digital touch points.

Charting the Course to A New Data Architecture

Securing Critical Oil and Data

Reclaiming Reliability From a Fractured Reporting & Analytics System

Improved reporting efficiency and accountability for a global online travel company.

5 Ways Beacons Connect Digital and Physical Experiences

Harnessing the Power and Promise of the Matrix

Friends? Or Expert Marketers?

The Effects of Same Day Delivery on Retail

It’s Time to Be a Healthy Influence

Shopped There, Bought That…Tweeted it, Pinned it and Added it to my Wall

The Art and Science of Program Design

Hybrid Approach to IT Shared Services Moves Enterprise Forward

Decentralized shared services organization resulting in savings exceeding targets.

Pop-ups - Fading Trend or a Cat with Nine Lives?

The Rapid Path to More Competitive Underwriting

Major trends in the underwriting industry are challenging insurance companies to increase productivity and adopt advanced pricing methods and tools that will set them apart in the marketplace.

Taking your IT Infrastructure to the Cloud

Roadmap to a Healthier BI Solution

‘Tis the Season for Selfie Sticks and Freaky Fast, Same Day Delivery

The Digital Path to Elevating Conversations—and Conversions

Develop a more efficient integrated set of digital sales and marketing solutions.

International Retailer’s Technology Talent Revolution

Created clear job and career paths for technical staff and candidates.

Putting Patients First with a New IT Strategy

Helped Northwest Kidney Centers develop a comprehensive IT vision and strategy.

Healthcare Consumerism: Learn from Retail’s Best

Generating Automatic Savings to the Customer’s Basket

Implemented a large, complex digital coupon loyalty program that exceeded all goals.

Launching a Clinically Integrated Network

Leveraging Lean Principles for Patient Safety

How going lean can reduce risk and improve care.

Transitioning to Profitable Lean Patient Care

There are significant benefits in achieving PPC-PCMH that will provide financial rewards for years to come.

Thinking Beyond The War for Talent

Three essential strategies to attract and keep the people you need.

Getting Strategic about IT Talent

Is your IT staffing strategy as good as your IT strategy?

Making Mega Impacts Across the Enterprise

How to diagnose issues from a dispersed approach to improve the enterprise.

A New Vision for Property Development

Inviting Customers into Your Laboratory

Up the Value of Project Portfolio Management Systems

Project portfolio management (PPM) helps organizations make decisions that move the needle toward achieving their strategic objectives.

Sustainability is Not a Fad

Sustainability can fuel success and resiliency.

Successful Healthcare Analytics: Data Liquidity

Ensure the best clinical and operational decisions throughout your organization.

Process Optimization Fixes Root Causes of a Growing Aging Revenue Problem

Revealed depth of client's accounts receivable problem and set course for rapid process standardization.

CIOs Should Think Like Chief Value Officers

In today's environment, IT must deliver measurable business value under increasing pressure to reduce costs.

How Energy Companies Can Attract and Keep Top Talent

That New Organizational Chart is Just the Beginning

In today's fast-paced business environment, nearly every leader will be challenged with the need to change organizational structures.

There’s No Such Thing as Loyalty

Innovative Financing for Energy and Resource Productivity

Find out why financial health is key to your sustainability story.

Using Sustainability to Bend the Cost Curve in Healthcare

Focus on becoming more efficient, removing waste and bending down the cost curve.

Meaningful Use: To Invest or Not to Invest

MU fits into a much larger mosaic of regulatory and compliance concerns in the healthcare industry.

Meaningful Use: Finding the Right Path

Getting the Right Price for a Critical IT Investment

Rich Data, Poor Data – Moving up the BI Capability Continuum

Transforming a Multi-billion Dollar Business Group

Processing through a business model transformation by establishing a strategy delivery office.

Driving Healthier Decisions with Big Data

Implemented 5-year plan providing momentum for a client's strategic transformation.

Successful Healthcare Analytics: Where to Begin

Data management basics are vital to population health management and analytics.

CRM: Taking it Outside

Being behind the first giant wave of CRM technologies has advantages.

Leading Through Rock Bottom—Decision Making in Times of Crisis

Healthcare Delivery in the Year 2020—Are You Ready?

Beyond the Hype—Real Analytical Strategies in the Big Data Era

How Business Intelligence Can Help Reduce Distribution Costs

Created a robust business intelligence system and created data integrity for future decisions.

Launching a 35-State Insurance Company

How a national insurance carrier successfully launched a new company on a tight timeline.

Data Governance Simplified

Start small, stay agile – and show business value quickly

First Steps in Sustaining New Enterprise Systems: Data Governance

Point B helped a global independent safety science company put their data house in order.

Preventing Delivery Snags in your Strategy

The Cure for Faulty Healthcare Forecasting

Financial Reporting That Answers the Population Health Challenge

Established a client's vision for population health accounting and reporting.

Using the Power of Predictive Analytics to Forecast ACO Impact

Develop a predictive analytic framework that led to confident negotiations.

To Go Agile, or Not to Go Agile?

Ignore the hype and get educated. Examine Agile practices to see if they match up with your organization, project and business need.

The Art of Rapid, High-impact Change

A global tech company masters the art of rapid, high-impact change.

The Lasting Value of an Interim PMO Leader

Point B brought in an interim leader to close PMO gaps for a large healthcare system.

Successful Data Governance Starts with Your People

Best Practices for Contact and Call Centers

Agile Outside the IT Department

See how to move more quickly and gain deeper understanding of customers.

Turning Around a Faltering PMO

Improved PMO allowing client to deliver on an ambitious array of large-scale projects

Winning in the New Employer Marketplace

Reset ongoing strategy and updated systems and processes for success.

Applying Agile Methods in Support of Creating a World-class Guest Experience

Re-launched client's website to enhance their guests' experiences.

Culture as a Change Agent

Getting real about culture is the first step to getting change right.

Radical Simplification Reaches Healthcare

Anatomy of a Successful Digital Strategy

Changing an Organizational Model to Reflect Societal Changes

Created a new model to meet the demands of a changing societal structure.

Accelerating the Rate of Innovation

Accelerating impact on the foundations of education.

“Change” Is A Verb

Put down that report. Step away from the desk. The key to change management is interaction.

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