Experience
I have over 10 years of experience in business process improvement, marketing analytics and optimization, and technology-related fields. I bring expertise in process redesign and re-engineering, data-driven operations improvement, and business analytics.
Community Involvement
- Community Group Leader
Education
- Certified Lean Six Sigma Green Belt and Agile ScrumMaster
- Adjunct Professor for the University of Washington’s Certificate in Lean Six Sigma Management (Green Belt)
- MBA in Technology Management, University of Washington
- BA, Western Washington University
Thought Leadership
- Bending the Cost Curve — Insights
- A Global Retail Supply Chain Gets Lean — Case Studies
- Leveraging the Four Voices of Measurement Strategy — Insights
- The Four Voices Framework: Focusing on the Right Voice — Insights
- Crisis Impacts: Bending the Healthcare Cost Curve — Insights
- Bending the Finance Cost Curve in Spite of the Crisis — Insights
- Bending the Cost Curve: Don’t Leave Money from Business Improvement Projects on the Table. — Webinars