Experience
I serve our clients by leading innovation across the Product Management lifecycle from ideation through commercialization. I specialize in software product solutions and believe the key to successful innovation is to focus on the customer experience. Throughout my career I have designed, built and deployed customer engagement and loyalty solutions at some of the world’s largest financial institutions, retailers and loyalty service providers.
Community Involvement
- Youth sports and education
Education
- BS in Management Information Systems - University of Arizona
- Certified SCRUM Master
Thought Leadership
- Spotlight On: Customer Experience — Webinars