Lisa is Point B's Customer Executive for Retail, focused on the intersection of retail, health, and technology.  She is a forward-thinking and empathetic strategist who helps leaders transform their businesses and overcome their biggest challenges.  Lisa is also a mentor and coach, and as a certified instructor in Human Centered Design, she has helped hundreds unlock their inner innovator.

Point B Blue Standard Award Recipient for Outstanding Excellence in Customer Service Delivery

Community Involvement

  • Board Member and Chair of Equity Committee, New Avenues for Youth


  • MBA, Portland State University
  • BA, University of Maryland
  • Certified Instructor of Human Centered Design
  • Certified Practitioner of Human Centered Design
  • Certified Prosci Change Practitioner
  • Certified SAFe Agilist