Certified LSS Master Black Belt and Lean Master with over 23 years of proven success in developing and implementing large, complex process improvement and change management transformations across multiple industries and geographies. Has specifically worked in Financial Services (Banking, P&C insurance, Life insurance), Medical Benefits, Health Insurance (Payer and Provider), Retail, Telecommunications, Technology and Manufacturing.


  • B.A., Marietta College
  • M.P.M., Keller Graduate School of Management