Organizations need to provide their increasingly distributed, mobile and technically aware workforce with dynamic ways to engage, communicate and share knowledge. While it can be tempting, and seemingly easy, to address these needs with the latest “free” collaboration tool, this ad hoc collaboration approach can lead to scattered content, inconsistent tool adoption, and frustrated and confused users. Learn how to avoid collaboration chaos by gaining a clear understanding of user behaviors and needs and then match those needs with the right tools to ensure a successful technical implementation and long-term user adoption.