We have all heard the cliché: change or die. And yet our customers are fickle, our employees are temperamental, and our competitors are clever and relentless. As a result, we are seduced by waves of new technology that promise transformation, and we are tempted to follow the latest trend in business strategy to gain a critical edge. Unfortunately, when we pause to look around, we find ourselves in the same proximity in which we started. We spend precious time wondering why we can’t seem to make forward progress, and tweak our plan until we realize we are lost in a fog of complexity. So how do we find a clear path out of the fog?

Learn how to recognize operational complexity and get back to basics with a proven framework, along with first-hand success stories, that will give you a clear vision of operational excellence.