Consulting that puts people at the center of change.

We’re dedicated to helping organizations with critical customer engagement, growth investments, workforce experience and operations initiatives. Our solutions achieve sustainable success because we attend to the hearts and minds of the people experiencing change.

Learn more

Consulting that puts people at the center of change.

Introducing Clearcycle™ Project Portfolio Management

Improve Your Leadership Skills in a Hybrid Work Environment

The Next Normal – Leading a Hybrid Work Team

Winning the Next Wave of Technology

Boston Business Journal Again Names Point B a Best Place to…

Clinical Workforce Engagement: Reducing Clinician Burnout

Point B’s 2030 Carbon Negative Commitment

How a Global Shared Services Strategy Saved $20 Million in…

Healthcare Interoperability: Move Beyond Disruption and…

Level-Up Your Voice of Customer Capabilities with AI

Commercial Readiness - All Systems Go

Empowering the Enterprise with Voice of Customer Insights

How Financial Services Model the Future

Making It Real, Getting It Right: How Two Hours Transformed…

Healthcare Payers: Accelerating member growth and retention…

Pondering a Permanent Move to Remote Work?

Building Analytics Technology to Win

The Next Normal – How to Make a Hybrid Work Model Work

What We Do

Industries

Insights

About