Consulting that puts people at the center of change.

We’re dedicated to helping organizations with critical customer engagement, growth investments, workforce experience and operations initiatives. Our solutions achieve sustainable success because we attend to the hearts and minds of the people experiencing change.

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Consulting that puts people at the center of change.

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Consulting magazine Names Chris Lau a 2021 Rising Star of the Profession

Five Ways for Leaders to Make a Habit of Empathy

The Next Normal – Leading a Hybrid Work Team

New Lens. Next Steps.

The Consulting Report Names Sicely Donaldson a Top 50…

A New Path to Purpose: How to Re-Recruit Your Employees

What M&A Will Look Like in a Post-Pandemic World

How a Global Shared Services Strategy Saved $20 Million in…

Commercial Readiness - All Systems Go

Empowering the Enterprise with Voice of Customer Insights

Modern Healthcare Again Names Point B One of the Largest…

How Financial Services Model the Future

Making It Real, Getting It Right: How Two Hours Transformed…

Healthcare Payers: Accelerating member growth and retention…

Building Analytics Technology to Win

Point B’s 2030 Carbon Negative Commitment

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