Anna Kraemer
Vice President, Provider
Industry
Provider
Expanding Access While Improving Patient & Financial Outcomes
Healthcare organizations face mounting pressure to expand access, stabilize operations and improve financial performance while managing workforce shortages, rising costs, and growing care complexity. Breakdowns across scheduling, care delivery and operations constrain capacity and reduce performance.
We help redesign and modernize clinical and administrative operations by connecting strategy, data, technology and execution to unlock capacity, streamline throughput, strengthen outcomes, and support better patient and clinician experiences across the continuum of care.
25%+
IMPROVEMENT IN PATIENT ACCESS & SCHEDULING PERFORMANCE
50%
IMPROVEMENT IN NET COLLECTIONS
15%+
IMPROVEMENT IN CLINICAL & CARE DELIVERY UTILIZATION
70%
REDUCTION IN ADMINISTRATIVE CYCLE TIMES
35%
REDUCTION IN MANUAL ADMINISTRATIVE EFFORTS
Segments We Serve
Integrated Health Systems
Integrated health systems face growing complexity to coordinate care delivery across their network of healthcare entities and services. We help systems seamlessly improve enterprise coordination, unify data to drive meaningful insights, optimize operations and turn strategic priorities into measurable outcomes.
Hospitals & Acute Care
Hospitals face ongoing workforce constraints, rising costs, and growing patient demand while working to expand capacity and care delivery. We help reduce operational variability, optimize perioperative performance, improve staffing models, and streamline patient flow across high-impact clinical areas.
Academic Medical Centers
Academic medical centers balance complex care delivery with leading-edge research and academic missions. We help align clinical, administrative, research and education priorities, improve operations and access, and leverage data and technology to drive performance, innovation and sustainable growth.
Ambulatory & Outpatient Care
As care shifts to outpatient settings, providers and medical groups must expand access and evolve care models to manage growing demand and patient expectations. We take an insights-driven approach to meet this demand and strengthen performance to support sustainable growth across outpatient services.
Behavioral Health & Community-Based Organizations
These organizations face rising demand, workforce shortages, funding pressure and complex care coordination needs. We help streamline access to these high-demand services, strengthen referral pathways and transitions, improve financial performance and design sustainable care models that improve community outcomes.
Achieving Operational Excellence Across Perioperative Services
Rising costs, inefficient perioperative workflows, and underutilized operating room capacity were limiting surgical performance. We helped standardize scheduling, staffing, and operational visibility across perioperative services.
See how the organization improved operating room utilization, reduced cost per case, and increased net profit margins by 33%.
How We Deliver Results
Business Performance
We optimize patient access, perioperative, and care delivery operations to increase capacity, streamline throughput and strengthen performance. By aligning clinical, operational, and administrative teams around measurable outcomes, providers can improve utilization, workforce efficiency, and patient flow while delivering more consistent experiences.
This work includes:
- Performance management & decision enablement
- Operating model and process redesign
- Workforce change & adoption
- Workflow automation
- Transformation execution & orchestration
Data, Technology & AI
We connect data, technology, automation and AI across EHR, clinical and enterprise systems, and embed insights into day-to-day workflows. By integrating data, organizations gain better insight into patient demand, capacity, workforce performance and operational bottlenecks, enabling faster decisions, increased access and more connected experiences.
This work includes:
- Technology modernization & system integration
- AI implementation & activation
- Data foundation & engineering
- Data governance & responsible AI
- Applied AI & custom solutions
Case Studies
Our Experts
Our Provider experts bring deep experience improving how care delivery runs across perioperative operations, patient access, revenue cycle, and ambulatory care environments.
Top 50 Healthcare Consultant
Sicely Donaldson
Senior Vice President
Tristan Cross
Director, Delivery Excellence
Dan O'Donnell
Director, Technology & Digital
The communication, support, and the ability to learn every detail and interworking of the programs and needs. My experience was remarkable. The standard was set quite high to follow.
Community Based Organization Director