Rich Faltot
< Our People
2024 Top Consultant in Client Services
Customer Director
I bring over 20 years of experience leading enterprise retailers and multi-unit restaurants through complex business and digital transformations. I am deeply focused on achieving critical outcomes for clients through the development and execution of strategies that improve performance, provide a better customer and employee experience.
I have extensive experience developing business strategy, M&A due diligence/integration, process design/optimization, business automation, technology implementation, and Agile transformations.
Community Involvement
I served 12 years as an officer in the Texas Military Department (Army Guard) leading platoons, companies, search & rescue teams, the Officer Candidate School, and the civilian readiness program.
Education
MBA & MSSCM - University of Texas at Dallas
BBA - University of Texas at Dallas
SAFe Product Owner/Product Manager
SAFe Advanced Scrum Master
SAFe Agilist
LOCATION
Dallas