AVAILABLE ON-DEMAND
Scaling in highly regulated industries requires more than innovation; it demands an integrated approach to tackle rising pressures, ensure compliance, and stay competitive. This webinar will explore strategies to build resilience and drive growth through a collective ecosystem of data systems, talent, processes, and outsourcing models—including nearshore and offshore options.
With actionable insights and real-world examples, this session will arm you with practical tools to scale smarter, operate efficiently, and create lasting success.
Key learnings include:
- How to develop an ecosystem approach to tackle industry pressures and regulatory challenges.
- Key levers for scaling operations, diversifying to reduce risks, and improving efficiency.
- Ways to leverage automation, AI, and modular workflows to optimize content operations.
- Best practices for outsourcing specialized functions and balancing nearshore/offshore delivery models.
- How to apply ecosystem strategies across your organization for sustainable growth and innovation.
SPEAKERS
Zameer Baber | Vice President, Growth Transformation, Point B
Zameer is Vice President of Growth Transformation at Point B, where he helps organizations design and execute digital transformation strategies rooted in culture and driven by innovation. With a focus on leveraging new media and emerging technologies, he partners with companies to evolve their business models and customer experiences. Prior to consulting, Zameer worked in industry, where he led digital innovation by building and managing global creative and technology teams, delivering forward-thinking solutions.
Megan Emmer | Manager, Growth & Offerings, Point B
Megan, Manager of Growth & Offerings at Point B, has over eight years of experience guiding Fortune 500 companies, startups, investment banks, and private equity firms through complex technology initiatives. As a trusted first point of contact, she has led cross-functional teams in developing go-to-market plans, while helping clients set actionable goals and make data-informed decisions. Megan’s strategic mindset and collaborative leadership have made her a valued partner in delivering impactful, results-driven solutions.
Ajith Krishnankutty | Vice President Experiential Marketing, Capital Group
Leading Experiential Marketing at Capital Group, Ajith drives the strategy and execution behind more than 500 high-impact events annually, elevating the firm’s presence and setting new standards across the industry. With a team of over 30 marketers, he has played a key role in enhancing client experiences for the Institutional Retirement business through thoughtful journey management and innovative design strategy. Under his leadership, the team has created unique, brand-aligned customer experiences that reflect Capital Group’s longstanding commitment to excellence.
Lance Thornswood | Chief Design Officer, National Australia Bank (NAB)
Lance Thornswood is a seasoned design and innovation leader with deep expertise in technology, brand marketing, and analytics-driven strategy. He has led transformative initiatives for global brands including Target, JCPenney, Sears, L.L. Bean, Apple, and U.S. Bank, where he served as Head of Design. With a focus on user experience design, product management, and omnichannel platform development, Lance has played a pivotal role in shaping the modern retail and financial services experience. Known for his visionary leadership in both start-up and turnaround environments, his mission is to elevate lives through technology and great design, combining strategic insight, creative innovation, and expert mentorship.
Moderated by Lauren Edwards | Client Partner, Point B
Lauren is an Aerospace and Mobility leader at Point B who focuses on aligning customer strategy and execution. She has over 10 years of experience in the consulting industry, primarily focused in Automotive and Aerospace & Defense industries. She is passionate about partnering with customers to drive value and deliver tangible outcomes with a holistic view of organizational, employee, and industry impacts.
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